Renting from our business is a straightforward process. Browse & add items to view our pricing and create an order request (no commitment!). Choose your delivery/pickup preferences and choose Submit Order Request. We will reach out for more information or send you an easy link to secure your date with a payment. You can secure your date with a 25% deposit (remainder due 7 days before event). If you receive a payment link for the full amount & prefer to make a deposit, just let us know.

We do not have a sales process, hidden pricing, or seasonal pricing. We also do not have showroom costs. This helps us stay agile and focus on making it happen at our clients events. We focus on offering transparency & convenience, customer service, and providing savings where we can.

At Check Out, you can select to arrange to schedule free pickup for your items at one of our various Nashville locations or in Murfreesboro (convenient I24/River Rock Blvd. location). We will work with you to schedule the most convenient pickup time & location we have available. We also have simple and transparent Delivery prices (depending upon availability!).

You can select a 5 Hour Delivery Window ($99 within 35 miles of Nashville) then $2/mi or upgrade to an extra convenient 1 Hour Delivery Window ($199 within 35 miles of Nashville then $2/mile). 

For extra added convenience; you have the same group of options for the return of your rental items! (You can schedule return to our Murfreesboro or Nashville locations or arrange for us to pickup at your venue!)

Many of our items (such as tents) may include Free Venue Delivery and Setup, already figured into the price! This is stated clearly in the Item Description. Some of our items, like our Premium Backdrop Rentals, may also include Free Setup if you do select Venue Delivery.

Please note in our Terms; that Delivery means delivered into the door of the ground level of the venue. Delivery does not generally include bringing items into various or distant rooms, or up/down floor levels. Our Delivery Drivers are not permitted to leave their vehicles unattended for out-of scope-work.

Unless otherwise stated; all rental items should be delivered and picked up; already packed into an orderly collection and near the loading location. We are glad to schedule extra resources or extra time if your event requires additional assistance. We are excited to provide you with the professional event support you need, depending upon availability! 

We will reach out to you in the days after your deposit to ask any questions, provide any value or recommendations, and go over your order - in an effort to answer any questions we can. Feel free to also text us, or schedule a call before or after making a deposit. 

+1 615 723 2122

If you accidentally damage a rented item while using it, please notify us immediately. We understand that accidents can happen. For your convenience, a 10% fee is added to all orders as a Security Waiver. This gives our clients some coverage for any accidents and damages from normal use (covers the first $150 and then 50% of any repair or replacement costs). It does not cover negligence, loss, etc.

The extent of any damages will be assessed, and you may be responsible for covering some repair or replacement costs. We recommend reviewing our rental agreement for specific terms and conditions related to any item damage. The quickness and honesty in reporting any issues is greatly appreciated, and we are here to assist you in resolving the situation as smoothly as possible.

Yes, you have the option to extend the rental period for items if you find that you need them for a longer duration than originally planned. Rental extensions do depend on availability, so let us know as soon as possible. Please contact our team to discuss your requirements and coordinate any extensions. We will work with you to update the rental terms and ensure the items continued availability. We're committed to accommodating your changing event needs.